Archive for: January, 2010

Respecting Your Players

Jan 18 2010 Published by under Meta Community

I have mentioned before that one of the obvious truths of community management is respecting your players.

The fact that it has to be said is a little disgusting.

Don’t get me wrong, at industry events I was just as likely as the next CM to sit around participating in the Crazy Player Olympics. (The judges once gave me all 10s for the guy who flew out to Virginia from Illinois to demand his lost hammer back.) But the nuts are the outliers. If you do not genuinely care for your players, and think of them with respect, you are going to burn out like a White House press secretary.

Having respect for players means caring about the things that are important to them, both in the game itself and with the influences that shape their response to your product. So, in a traditional sword and board game, you should both care about the game, and at least respect the RPG mentality that leads people to your game.

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Apropos of Nothing

Jan 11 2010 Published by under Uncategorized

It’s hard to write a blog about community when you are working community, and my hat is off to those who do it. Me, I find myself writing posts that cross all kinds of lines. I had two paragraphs of a rant about people who pick inappropriate names just to try and be all shocking, and that the only thing worse than that kind of asshole is the guy who isn’t doing it to be shocking, but actually believes the stuff he’s spewing. Then I realized I shouldn’t post.

The trouble is, examples are what make rants worthwhile, and I simply won’t use examples from a job I’m actively performing. I lack filters, and the only way for me to stay out of trouble is to not get in a position where filters are necessary.

But here’s a PSA: “Jokes” about raping, lynching, or genocidal maniacs are never actually funny, even when they involve people you don’t like! Okay, I take back the bit about genocidal maniacs. “Springtime for Hitler” was hilarious. But unless you are Mel Brooks, you are not allowed to make those jokes with your avatar name. And if you ARE Mel Brooks, and playing a casual online football name… call me!

Anyway, just wanted to dust the blog off to post a fascinating link from the NYT, one that I, ahem, think might apply to lots of game companies suffering growing pains: http://www.nytimes.com/2010/01/10/business/10corner.html?em

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