Somewhat Paraphrased

Jun 20 2011

The press release finally went out, and therefore it’s official. I’m working for an MMO startup called Pitchblack Games. I didn’t exactly let the cat out of the bag last week, but it was meowing loudly. I’m the admin on the FB page, the contact on the Twitter feed – heck, on my own Twitter, I had it in my bio for a couple days. I always switch my Twitter bio to a disclaimer whenever I’m under contract, and just spaced on the fact that it was a SEKRIT.

So, to answer the usual “what made you take this job” question, I thought I would post a paraphrased version of the phone call I got from Pitchblack:

Them: We were wondering if you’d be interested in working with us.

Me: Great! So what can I do for you?

Them: (request for information)

Me: (standard explanation of what I can do, what I love to do, what I want to do)

Them: (sales pitch about company, word “amazing” crops up more often than is really normal)

Me: (trying to repress cynicism after five years of hearing this kind of thing and failing)

Them: (sincere description of the team and the game they’re making)

Me: (getting flashbacks to another startup I loved) So… what’s the idea behind the game?

Them: A three faction PVP MMO. In space.

Me: (The flashbacks are getting stronger, plus bonus points for sci-fi) Really?

Them: Earth was invaded by an overwhelmingly strong alien race, the Rodon, and humanity only survived because the alien race that kind of sort of created the Rodon intervened. Those guys, the Salent, are playing a very deep game. Anyway, there’s one element in the whole galaxy required for technical advancement, inventions, good gear, defense, and other stuff that players invent and make, and it’s mostly found on one planet called Dominus. The faction that controls Dominus has a major advantage.

Me: (Whoa.) Anything else?

Them: (List of things on which a big budget project simply can’t take a chance.)

Me: (weakly trying to be cool) That’s all?

Them: Well, there are jetpacks.

28 responses so far

Media Updates – Are You Media?

Jun 14 2011

Are any of the seven eight of you bloggers, reporters, fansite network weenies, or in some other way a designated reporter of MMO news?

I was going through my media list, and realized practically everyone in it except Ravious has either gone insane, gone pro, or gone to the dark side as a developer. I swear, a gaming media list goes out of date faster than unrefrigerated milk.

I’m exaggerating but not by much.

If you want to be on my list o’ victims, gimme a holler at the email address attached to this site – sanya AT brokentoys DOT org.

10 responses so far

We Interrupt the Usual Whining and Moaning To Bring You This Fangirl Attack:

Jun 13 2011

The “We Cannot Get Out” quest instance in LOTRO is the best encounter I have ever played in any RPG ever.

(Yes, I know I am talking about content that is three years old. Without a guild I’m really slow to level, what can I say.)

(EDIT: The following contains spoilers. I assumed I was the last LOTRO fan to get through the content, but the comments section reminds me yet again of the old saw about assume. Anyway, if you’ve already “done” the entry-into-Moria stuff, and done Book 3 of the epic line, you will know what I’m talking about. If you want to be surprised by two awesome quests, do not keep reading.)

Continue Reading »

15 responses so far

Indie Development

Jun 07 2011

When discussing a topic, it’s helpful if everyone agrees on definitions for key concepts at the start. The problem with a definition comes when the resident smartass finds an example that perfectly meets the definition but violates the spirit of the discussion.

This, by the way, is why some engineers hate talking to those of us who majored in the fuzzier subjects. We’re slippery. We can change an entire conversation with a single adjective. A noun is a noun until we use it as a verb. A word can mean its definition or its exact opposite. We can take something that should be binary, either on or off, something or nothing, and warp it with sarcasm and context and inflection and holy crap, how can we talk to you when we don’t even know what you’re saying!?

If it’s any comfort, engineers, we drive you crazy but you frighten us. People are all about optimism and false predictions and rationalizing. The human brain may be a computer, but it’s stewing in a bath of hormones and performs differently depending on the last substance consumed. Using that squishy system to interface with machine logic defies reason, and makes me suspect some kind of cyborg implant is involved. An implant you only get in engineering school.

This is why engineers who write novels will eventually rule the world.

Anyway, trying to discuss indie game development always seems to end up at an impasse because we can’t communicate what it means. The problem is the word “indie,” short for “independent,” meaning “stands alone without support.” That definition has few of the connotations of “indie” development, even though they’re the same word.

This is where I start sympathizing with engineers.

When I say indie, *I* mean:

  • No parent studio – that means no game resources except what is within the company itself.
  • No big budget – lots of money means you can hire outsourcers, consultants, temps, and PR to simulate the resources of a big company. You can also have endless amounts of time to tinker and polish. A real indie doesn’t have that kind of cash.
  • Small – A hundred people is not indie. When you’re at a point where you need a full time HR manager, welcome to the establishment, man.
  • No hyperspecialization – if you have someone on staff who can spend their days monitoring third party websites and nothing else, you are not indie.

Notice I said nothing about quality. Being indie is not a free pass to suck. But an indie project does need help from the community, if not in money (a la Kickstarter) then in time.

If you can fog a mirror, you’ve figured out that this is a communication challenge I’m facing right now. I’ve faced it before, but ten years ago, no one expected much from an MMO that had a budget, let alone an MMO from a company no one had heard of. I’ve got some ideas, but I could use more. If you’ve worked on a true indie, or if you have something to add/subtract from my definitions, please toss something into the comments.

19 responses so far

Why I Hid My Gender

Jun 03 2011

Long ago, I wrote a psychotic, frothing rant that had everyone convinced I was male. It was my first experience with the automatic respect a person gets just for being male.

Just now, every male reading this let out a hoot of laughter. “Respect? She thinks I get respect just because I’m a dude? Man, she oughta try life in my shoes.”

All I can say to that is that you haven’t tried life in mine, and that you do in fact get a “free ten percent off all bullshit” coupon just for being born with dangly bits. I mean 10% – it’s not a lot, it’s barely apparent (and not apparent at all if you’ve never known anything else), but boy howdy, it sure does add up over time. Remember, I was a writer before I’d ever even heard of MMOs. I’d even written rants before. People reading with the assumption that I had a penis had a different and more positive take on my work than they did when they knew I had a vagina.

Just now, many of the males reading this repressed a grimace at the thought of the word vagina. I don’t know why. The word “penis” is a lot sillier sounding.

Anyway, after people found out the MMO ranting was written by a female, the feedback changed. Only a little bit… see above about 10%… and I didn’t notice at first because I had an audience that was primarily made up of people who’d come to me assuming I was male.

What changed?

The post-gender reveal feedback was just a little more… argumentative. This being the internet, I’d always gotten mail from people who assumed I hadn’t noticed [insert obvious truth], but when it became known that I was female, those letters got slightly more frequent and the tone got a little more patronizing. I never got any email saying “you’re funny, for a man” but post-gender reveal I got “you’re funny, for a woman” at least once a month. What was really “funny” is that those letters were from people who were trying to give me a compliment.

By the way, lest you chalk that up to the weaker social skills of the typical gamer, I’ve got fourteen years of experience WITH gamers and I assure you, the gamer population has exactly the same social skill set as the general population. The fringe freaks get all the attention, but pound for pound we’ve got the same “types” as any hobby.

Now, please note: These are just observations. I didn’t give a damn. No one ever believes me about that, but I don’t give a damn about that either. But if you think about it from my point of view, first as a writer and then as a community weenie, you’ll see why. See, there are tradeoffs.

As a writer: My audience mushroomed. Females made up a bigger portion of the early MMO population than anyone realized, and there was a certain amount of “gotta support my sisters” attitude back in the early days. So the news spread and more women started checking out my site – a site they might have otherwise ignored because they thought I was just another boy in love with the f-bomb and masturbation jokes. More men started reading, because let’s face it, a lot of men get a charge out of women in love with the f-bomb and masturbation jokes. And there were men that came to wonder at how the bear could dance at all. Whatever! No writer really cares about why people are reading, so long as they read.

As a community person: All of the above arguments, plus one biggie. Men are more respectful to other men, but they are kinder to women. That is a generalization, and certainly being a female community lead put me in for a certain kind of nastiness about my sexual attractiveness and availability (pop quiz: Ever seen a poll on a male community lead with the options “I’d hit it” and “Bitch is a three bagger“? That’s happened to me on nearly every job I’ve ever had). But across the board, I think I’ve had it easier than any of my male counterparts. People are less confrontational, more willing to listen, and just… friendlier. Not much. About 10%.

There’s another really obvious difference, and it’s one you can see without being either a writer or a community weenie. Strange women on the internet get forced into a “category” pretty quickly, in terms of how other people define you – we’re either mamas, sisters, buddies, or flirts. (I say “flirts” knowing that on some forums, it’s actually “whores” but I’m trying to be gracious.) Men get pigeonholed as well (the genius/the jerk/the nerd/the smartass), but you’re a lot more likely to be allowed to just be… you. And your categories have more to do with who you are than your gender. Furthermore, people interact with you as an individual from the beginning.

As a female, you encounter a large group of people that can’t settle down until they know which category you’re in, and every interaction with you is filtered through that lens. You can eventually come to be treated as an individual, but you never get to start that way. You have to establish yourself, talk often, and have a very strong written voice. (Ahem.) Neutral, normal female voices stay in their category forever. It’s helpful at first, because it gives you a quick shortcut to establish a relationship. People feel like they already know you, because subconsciously they’re associating you with the women they know of that category. It gets limiting pretty fast (you’re never X, you’re always X The Girl), but again, with the right kind of “voice” a female basically gets the head start on bonding and then switches tracks to have the advantages of individuality.

It evens out. I don’t waste any time in life trying to decide if it’s better or worse to be one gender or another. But it is different.

On TERA, I set out to hide my identity for a number of reasons, but I didn’t actually intend to hide my gender. Then it turned into kind of a funny thing. I was Schrodinger’s moderator – I was whatever you wanted me to be, and opening the box to find out for sure would have ruined the fun. And I found that yet again I was enjoying the best of both worlds. I had the automatic respect and the authority of a male, and I didn’t have any of the gross comments on whether or not I was good in bed. I had warmth, but no peen waving. I kept hiding my gender to see how things would go, honestly. I knew it would be out eventually, either at the first fan gathering or the day I left for my own community, whatever came first.

Then it came out by accident – one of the guys was in a hurry one day and used the correct pronoun instead of a neutral – and nothing really changed. Just that ten percent. Ten percent less respect, ten percent more warmth.

It was a fun experiment on a grand scale, one I may never get to repeat. But it’s one I wish everyone could try.

29 responses so far

Cleaning Out the Think Twice File

Jun 01 2011

So, occasionally I’ll get engaged with a thread and compose this crazy long response and then remember… oh, crap, I’m the face of the game company, and this is going to be analyzed and interpreted and someone’s going to cut it up and try to predict Patch 1.85 from its entrails. But my basic game nerd personality doesn’t DIE when I’ve got a day job. So I take these posts, and I dump them in a file called “Think Twice.”

Here are two entries from that file. Since I’m only briefly in between gigs, I gotta post them now while they’re just my own thoughts and not The Word From Up The Mountain.

***

I personally get very nervous when I see multiple server types but only one full design. It seems to end in tears.

For example, take AOE damage. On OWPVP servers, AOE damage ends up being lethal “friendly fire.” If it is lessened in range or intensity, the people on the PVE servers are dealing with a nerf that might unbalance the class against all of the PVE in the game. Even on the OWPVP server, the AOE dealing class might find it impossible to solo or survive in anything less than a raid group.

If the devs balance the class for one server type, it is unbalanced on the other server type. PVP servers for games designed and balanced for PVE usually die within weeks, because the only survivors are the ones who either logged in during the first week and made it to max level via PVE in peace, or the ones who belong to guilds that have the manpower to post guards around their lower level players. New players have no interest in being sheep. And without a steady supply of sheep, the wolves starve. UO is held up as an example of a PVP game that worked, but people forget that it had insane churn and terrible retention – and furthermore, the numbers were trending straight down when they gave in and created a carebear refuge. The carebears essentially funded the PVP.

A good half of the arguments of PVE vs PVP are completely silly, given that the participants are mocking people they will never, ever meet in combat and arguing over rules they can’t change. What PVP people should really be hoping for is that the game is balanced from a PVP perspective, so the above scenario doesn’t occur. Leave players who will never play on your server completely out of it, because it’s muddying the discussion.

And carebears shouldn’t be so sensitive. They outnumber the PVP types so drastically, and modern MMOs tend to be so thoroughly balanced around their needs, that the name should be utterly without sting.

***

Please, make it stop. My teeth grind when someone says “WoW Clone.” Lately, I have been seeing people say, without irony, that certain things are “WoW Clones” even though the things in question predate WoW.

And that’s pretty much the heart of my nerdrage over any kind of clone discussion. I’ve worked on two different games that predated WoW (and played every MMO that predated WoW), all with features that WoW directly copied. Yet I get people who’ve played both WoW and my games swearing on a stack of game manuals that my games “stole” something from WoW.

WoW’s peculiar genius was synthesizing innovation from other games, laying their own fully realized world on top of it, testing the early parts of the game fully before launching it, and setting the bar to entry directly on the ground.

WoW is itself… a clone. In my humble opinion. But it dotted all the i’s and crossed all the t’s, the bits I’ve seen were written by people with actual writing talent, and your mom can play it on Sunday afternoons nearly as well as a person who raids for eight hours a night.

Anyone looking to compete at that global level needs to do the same. There’s no particular honor in making a game that only appeals to feral manchildren with snakelike reflexes. No one owns the definition of fun.

If you DO want to own the feral manchild market, you make a niche game and you take pride in that niche. You don’t delude yourself into thinking your niche can dominate the market… though ironically, not trying to dominate the market is how original ideas come to life. And just to bring this argument full circle – once an idea has come to life, that’s when someone with a billion dollars and fifty QA slaves polishes it up and puts it out there for mass consumption, at which point I gotta listen to some newb complain that WoW did it first.

11 responses so far

Confidential to TERA People:

May 31 2011

Welcome :) Think of this as your final exam from Tithus: Have you learned to read the goddamned stickies and FAQs?

This blog is only sporadically updated, so something I put up the last time I had a flood of fresh meat is still valid and on the front page. Well, the blog is now four years old, not 3.5, but the suggestion on what to read before you post is still valid. The LinkedIn link is still helpful for anyone who wants to explain to me that I don’t have enough experience.

Trust me, at this point? If I’m wrong, it’s because I’m just wrong, not naive.

Here are some thoughts that were too long or too inappropriate for my farewell post on the board:

- I was so madly in love with you censored expurgated unprintables, I couldn’t seem to walk away. As I said, I got some “better” jobs over the last year, and every time push came to shove, I rearranged things to keep modding for TERA. In fact, when I got the offer for the upcoming gig, I initially tried to negotiate the contract such that I could keep the Tithus gig. The technical diagnosis for that mental process is “holy hell, I am a delusional bag of stupid who needs to be clubbed like a baby seal.” Seriously, only infatuation and possibly lust would cloud my brain to such an extent that I thought I could do a full time director job (even on a much smaller game) and keep a PVP forum clean “on the side.”

- I owe all of you a lot. My career had become something that was just a paycheck, with a big scoop of “why bother” melting off at the side. You all have reminded me what I really love and why. I’m heading to a startup for a small game with no budget where I’ll need to do three jobs, where the faith of the community will be the line between life and death, and I’m not sure I could have worked up the nerve to do it again if I hadn’t had this year with you.

- (To the seven regulars: Yeah, “again.” I’ve got DAOC flashbacks like crazy.)

- You do not know how lucky you are with your community director. Seriously. One of the reasons I was on my way out of the industry was because too many community people were marketing sock puppets with the spine of chocolate soft serve. You like that euphemism? I’ve grown older and wiser and I try not to talk about feces so much. Anyway. I fully admit that when I realized what BroMags… and now I have to call him Jason, which is so weird after a year of calling him BroMags… anyway, when I realized what Jason’s background was, I kinda braced for the worst. I expected spin and gladhanding. But I was totally wrong. He’s a gem. He cares about you. He’s straight with you even when it costs him something. He’s got a big picture view but he’s always got time for the small stuff. Frankly, he’s one of the top three community people I’ve worked with, and if I were advising a global AAA title on personnel, he’d be my top choice.

I personally was very lucky to work with both Jason and Evan. Outsourced mods are usually treated as… disposable. They didn’t treat me like that at all, and as it became apparent that I was attaching myself to their community like I was a cross between a barnacle and ten year old duct tape goo, they made more room for me. It was an act of generosity I won’t forget. Oh, sure, when you have a director level person as your board monkey, it does save a bit of time and money all around, so it’s not like this was about altruism. But there was never any kind of “putting me in my place” thing. We worked together very smoothly, and I’ll miss that a lot.

I didn’t say any of that in my board post because I didn’t want to listen to three pages of “OMG, what a brown noser.” WTF is it with the confusion between brown nosing and affection on the internet? I’ve been wondering about that since 1997 and I’m no closer to figuring it out other than a broad spectrum “some people are asshats.”

- I said once I don’t remember the names of the people I edit and suspend. That was quite true. But I do remember the names of “my” regulars, and I sincerely, truly, madly hope we all meet again.

23 responses so far

Where I Want To Be

May 31 2011

As the seven of you know, I’m a show tunes junkie. Love ‘em. One of my favorite soundtracks is a show called Chess. You pretty much have to have personal memories of the Cold War to even get the show, and it doesn’t hurt to have some appreciation for the musical stylings of ABBA, since those dudes wrote the show. Aaaaaanyway, there’s a line from the show that goes “Now I’m where I want to be and who I want to be and doing what I always said I would and yet I feel I haven’t won at all.” I felt like that a few years ago, sitting at basically the highest point a community weenie can go without switching to production or marketing. I was finally a real director with a great team, and I was doing important stuff and invited to important meetings. (Oh, god, the meetings.) Heck, I was even important enough to bribe with sample packages of swag.

It wasn’t as much fun as I had thought it would be. And it… ended.

The last couple years have been quite a ride. I enjoy consulting, and setting up communities, and I even like writing white papers. But thanks to the economy going tits up, the consulting pickings have grown slim, unless you’re willing to gladhand and live on the road in order to get those pickings.

That was even less fun than I thought it would be, and I already had that pegged as “less fun than sporking out my own eyes.”

Fortunately, I’ve really been having fun at Metaverse, which has given me a variety of things to do. But the absolute most fun I’ve had in… oh, more than five years, at least… has been a plain old forum gig.

I had one of those falling off the toilet moments, and realized I need the equivalent of plutonium in order to function. I need a few hundred crazed MMO fans to interact with, inform, organize, and mock with lolcats. I have always known that I recharge my energy for this job by attending cons, player gatherings, and tradeshows. I just didn’t know how miserable I really was without that player interaction.

I also realized that I want to stay with MMOs. Real ones. I’ve got a couple of “social media” games under my belt, and I did the sports thing for awhile, but while those players are great, there’s just nothing like an old school MMO for attracting, well, my kind of nerd. I make D&D jokes…from experience. I have Magic cards. I can quote ad nauseum from Star Trek, Star Wars, Stargate, Spaceballs, and Princess Bride. There are more than two thousand books in my house, and I’ve worn out more library cards than I have credit cards. I have six alts in LOTRO, five of which were created so I wouldn’t have to “waste” craft materials and recipes. I wept over Challenger and Columbia. That’s who *I* am, and for better and usually for worse, I’m probably not capable of changing.

All seven of you, and the three lurkers, nodded in recognition at nearly every point. Maybe you don’t match me exactly, but I’ll bet you’ve still got painted miniatures in your closet and the lyrics to Code Monkey memorized.

Finally, I have come to realize that while my PVP skills get worse every year as my reflexes dull to the point that I can’t fend off attacks from elderly beagles, my favorite kind of communities are around games with a PVP element. I don’t know what it is, and it’s definitely not the calm reason and dulcet tones with which you people conduct your arguments, but I love the energy and passion and fun.

So, that’s the what. The where is more complicated, but all things being equal, I’m happier at a startup. I love the can-do spirit, the energy, the risk taking, and the excitement. I’m not a microspecialist, mainly, though goodness knows there are other issues. One of them, oddly, is that I’m not very good at coming up with ideas when I have a big budget. I’m actually more creative when I’ve got to make something work with nothing but rubber bands and Excel.

That’s where I want to be, and I think that’s where I’m going. I’m gonna have some news in a couple days. Knock wood for me.

28 responses so far

Actual Conversation

May 23 2011

Awhile ago, I mentioned that the seven of you are more informed than the typical MMO player these days. Just how much more informed is apparent from the following:

[13:50] Sanya: I’m schooling some very, very young MMO people.
[13:51] Sanya: I feel ridiculous doing this.
[13:51] Big Brother: heh
[13:51] Big Brother: But it’s gotta be done.
[13:52] Sanya: Because [unless I pipe up, people will think] UO was intended as a niche product to satisfy hordes of PVP players cruelly excluded from other MMOs. And DAOC was meant from the beginning to appeal to UO players. AC never existed. And Everquest was the product of a scrappy little group of gamers who sold out to Sony. AND WE HAVE ALWAYS BEEN AT WAR WITH EASTASIA.

I realize it’s futile, but… http://xkcd.com/386/

12 responses so far

*blows off the dust*

May 19 2011

Hi!

I’ve been… busy. Busy writing for Metaverse about community, busy helping people launch communities, busy indulging my love of communities by hanging out at them.

Not so much with blogging about community.

I’m about to get a hell of a lot busier.

Stay tuned.

9 responses so far

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